1. Prices and taxes:
All prices displayed are in GBP and inclusive of VAT at the current rate. If the purchase is made by a customer living outside the EU, the goods will be sold including UK VAT.
Local import taxes may be applied to deliveries outside of UK, which will be your responsibility. The customs office may hold your goods if the local import taxes are not paid. It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.
2. Countries we deliver to:
We ship to the following countries:
Australia, Austria, Bahrain, Belgium, Brunei, Canada, Chile, China, Cyprus, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Greece, Hungary, India, Ireland, Israel, Italy, Japan, Jordan, Kuwait, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Monaco, Netherlands, New Zealand, Norway, Oman, Philippines, Poland, Portugal, Puerto Rico, Qatar, San Marino, Saudi Arabia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Thailand, Turkey, United Arab Emirates, United Kingdom, United States, Venezuela
3. Shipping and delivery:
All UK orders are shipped worldwide via Royal Mail on a first class service.
Our Standard Delivery within UK takes 2 to 3 working days and the courier will deliver Monday to Friday between the hours on 9:00am and 5pm.
Please note that any orders placed over the bank holiday period will not be dispatched until the next working day.
Remember that the times indicated consider only working days (Monday-Friday) and delays may be incurred during public holidays.
Shipping Charges (GBP):
4. Has my order been shipped out yet?
As soon as your order has been shipped from our warehouse you will be sent an email to confirm that your order is on its way to you.
5. Rest of the world orders
Please also note; in the interests of credit card fraud detection and prevention, it is our company policy to undertake several checks to ensure the validity of any transaction before goods are dispatched to all our customers.